Frequently Asked Questions
Yes. All Barrio Rico products are crafted from genuine cowhide and premium leather. Because leather is a natural material, each product has its own unique color, texture, and pattern.
No. Every cowhide is naturally unique, so slight variations in color, markings, grain, and texture are expected. These natural differences make each product one of a kind.
Our products are proudly manufactured in Türkiye using carefully selected genuine cowhide and premium leather. Each piece is individually handcrafted to ensure exceptional quality and attention to detail.
Yes. We offer custom-sized and custom-designed cowhide patchwork rugs. Please contact us to discuss your project and receive a personalized quote.
Leather pillow covers are typically shipped within 1–3 business days.
Custom-made cowhide rugs are usually shipped within 7–10 business days.
Delivery times vary depending on your destination.
Yes. Barrio Rico proudly ships to customers worldwide.
Yes. Once your order has been shipped, you will receive a confirmation email with your tracking number.
Leather pillow covers may be returned according to our Refund Policy.
Custom-made cowhide rugs are non-returnable unless they arrive damaged or have a manufacturing defect.
Please visit our Refund Policy page for complete details.
We recommend regular dusting, gentle cleaning with a soft microfiber cloth, and avoiding excessive moisture or direct sunlight.
Please see our Leather Care Guide for detailed care instructions.
If your order arrives damaged or incomplete, please contact us within 24 hours of delivery at info@barriorico.com and include photos of the package and product. After reviewing your claim, we will arrange a replacement or another appropriate solution in accordance with our Refund & Warranty Policy.
Yes. We welcome wholesale, interior designers, retailers, and commercial projects. Please contact us at info@barriorico.com for pricing and partnership opportunities.