Versand
Shipping & Delivery Policy
Last Updated: March 27, 2025
1. Shipping Information
Barrio Rico LLC proudly ships worldwide from our production facilities and fulfillment partners.
Processing Times
Leather Pillow Covers
Orders are typically processed and shipped within 1–3 business days.
Cowhide Patchwork Rugs
Due to the handcrafted and made-to-order nature of our rugs, orders are typically processed and shipped within 7–10 business days.
Processing times do not include weekends or public holidays.
2. Shipping Rates
Standard Shipping
United States & Canada
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Flat Rate: $24.90
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Free Shipping on orders over $200
European Union
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Flat Rate: €19.90
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Free Shipping on orders over €200
Other International Destinations
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Flat Rate: $24.90
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Free Shipping on orders over $200
Express Shipping (DHL / FedEx)
Express shipping options may be available at checkout.
Shipping rates vary depending on destination, package size, and order value.
3. Estimated Delivery Times
After shipment, estimated transit times are:
| Region | Estimated Delivery Time |
|---|---|
| United States | 1–5 Business Days |
| Canada | 2–7 Business Days |
| European Union | 2–7 Business Days |
| United Kingdom | 2–7 Business Days |
| Other Countries | 3–10 Business Days |
Please note that customs processing may cause delays beyond our control.
4. Special Notes for Cowhide Rugs
Our cowhide patchwork rugs are handmade and produced specifically for each order.
For oversized rugs, additional shipping charges may apply. Customers will be contacted and informed before shipment if any additional fees are required.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
You can use the tracking number to monitor the progress of your shipment.
6. Customs Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
For European Union destinations, import duties and taxes may apply according to local regulations and order value thresholds.
7. Delivery Issues
Damaged or Missing Items
If your package arrives damaged or incomplete:
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Take clear photos of the package and contents.
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Contact us within 24 hours of delivery at info@barriorico.com.
After verification, we will arrange a replacement, repair, or refund as appropriate.
Lost Shipments
If a shipment is confirmed lost by the carrier, Barrio Rico LLC will either:
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Send a replacement product, or
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Issue a full refund.
8. Order Changes & Cancellations
Orders may be modified or cancelled before shipment.
For leather pillow covers and other ready-to-ship products, customers may request order changes before the order has been shipped.
For custom-made cowhide patchwork rugs, order modifications, design changes, size changes, or cancellations may only be requested before production begins. Once production has started, no modifications, design changes, size changes, or cancellations can be accepted.
Once an order has been shipped, it can no longer be cancelled and will be subject to our Refund Policy.
To request an order cancellation or modification, please contact:
Contact Information
Barrio Rico LLC
Email: info@barriorico.com
Website: www.barriorico.com
Address:
75 E 3RD ST STE S95
Sheridan, WY 82801
United States
Customer Satisfaction Matters
At Barrio Rico LLC, we are committed to delivering premium handcrafted leather and cowhide products safely, efficiently, and with exceptional customer service.